The Immigrant Workers Who Keep New York’s Restaurants Running

Nonfiction

Food books by chefs and celebrities arrive by the landslide. “Voices From the Kitchen” highlights workers who get far less attention.

A photograph of a restaurant interior, with people seated at tables in a space with low, red ceilings.
Credit…Janice Chung for The New York Times

By Dwight Garner

Aug. 3, 2026 Buy Book ▾ (NYTimes.com)

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VOICES FROM THE KITCHEN: Personal Narratives From New York’s Immigrant Restaurant Workers, edited by Marc Meyer


This is a slim and modest book, a volume of oral histories in the vein of Studs Terkel’s “Working” (1974), but everyone who eats out regularly should know about it. Its title is “Voices From the Kitchen: Personal Narratives From New York’s Immigrant Restaurant Workers.” Its editor is Marc Meyer, a chef and a co-owner of the Manhattan restaurants Shuka, Cookshop, Vic’s, Shukette and Rosie’s.

Meyer’s methodology is straightforward. He sat down with 27 of his employees, many of whom have worked in his restaurants for decades, and recorded their stories on his iPhone. He transcribed the interviews and poured them with minimal editing into narratives.

Voices From the Kitchen: Personal Narratives From New York’s Immigrant Restaurant Workers

These men and women came from all over the globe — Ecuador, Bangladesh, Peru, Egypt, Mexico, the Ivory Coast, Bosnia, the Dominican Republic, Gambia — and their accounts of getting here, and scratching out lives in New York City, are plucky, harrowing, moving and often very funny. They’ve lately become anonymous political targets, and “Voices From the Kitchen” gives them back their human faces.

It’s possible to be cynical about Meyer’s project, and he’s aware of that. An obvious power dynamic is at play: No one is going to tell the entire gnarly truth about their lives, and especially about their jobs, to their employer. And Meyer is aware of whatever “white savior” vibe might cling to such a project.

It’s possible to hold those things in mind and admire “Voices From the Kitchen.” (All proceeds go to the narrators, and they’ve retained legal ownership over their stories.) Food titles arrive by the landslide in bookstores, yet so few dig into the lives of the immigrants who work in the back of the house as dishwashers, bussers and prep cooks, and increasingly in the front as servers and captains. More than a few by now are head chefs and managers.

Stories like these haven’t gone entirely uncollected. The Southern Foodways Alliance, the American Folklife Center and other organizations have assiduously compiled food-related oral histories you can find online. But it’s good to have these accounts between hard covers. “Voices From the Kitchen” is intrepid and timely enough to make you optimistic that someone will compile a more expansive book in this vein, not limited to the workers in one restaurant group.

Most of the men and women here came from small towns. Many had absent or abusive fathers, and no access to real educations. They fled to America to help support their families back home, to escape gang violence and corrupt governments, and to attempt to seize a part of what can only be called the American dream. Many had relatives who’d already come to New York.

The arrival stories are intense: days in the desert with little food or water, thieving coyotes (human smugglers), random gunmen, terrifying river crossings and long trips while packed “like cookies” into heavy trucks meant for hauling liquids, with few air vents. Many felt they would not survive. One rode to New York from Los Angeles in the back of a watermelon truck.

All started at, or near, the very bottom: cleaning bathrooms, bussing tables, working coat checks. All rose — first to a bit of prep work, then to a salad station, and so on — through hard work, thrift and perseverance. These are what we used to call, long before America’s descent into the ICE age, Horatio Alger stories.

Part of the pleasure of this book is following these men and women as they move between restaurants, assiduously climbing the ladder. There’s a built-in nostalgia factor in clocking the names of these places, some long gone and some standing: Big Kahuna, Ocean Grill, Red Gravy, Le Zoo, Clyde Frazier’s, Jean Georges, Mercer Kitchen, Momofuku Ssam Bar, Ernie’s, Lil’ Frankies, Bayamo, Poiret, Brown Betty, Avanti, Danji, Seventh Avenue Donuts, Charlie Bird, Calle Doa, Veranda, Fraunces Tavern, Sequoia, Maestro’s Steakhouse, Upland, Danube, A Voce Columbus, Aqualis Grill, Bayamo.

Not so long ago, most restaurant work was considered menial labor. Thanks in large part to Anthony Bourdain, it has become admired and cool (if still brutal) work. People want to look and be like chefs: raffish, tattooed, blunt, forearm scorch marks on display. The job offers intense camaraderie. It is a backdoor gateway to all manner of culture, in a way that most other blue-collar professions are not, should one wish to step through that gate.

A not-untypical story here is that of Vico (Meyer uses first names only, and sometimes pseudonyms), who arrived from a small village in Mexico in 1986 and started in restaurants as a porter. He’s now married and has been a United States citizen for eight years. He runs his own well-regarded restaurant, La Flor, in Queens, and oversees more than 20 restaurants in the Bowery restaurant group.

Vico’s daughter graduated from Amherst College. Another interviewee, Angel, also from a small town in Mexico (his father was a truck driver), is now a chef who has a son at Phillips Exeter Academy.

The book cover of "Voices From the Kitchen: Personal Narratives From New York's Immigrant Restaurant Workers."

The women in this book express feeling pressure to prove themselves in a male-dominated profession. They feel as squeezed as tubes of tomato paste between work and family. Some have been sexually abused. But more than a few have risen to the top. Carlha, whose father was a fisherman in the Dominican Republic, came here at age 6. She’s a chef and manager at Shuka.

Not all of these stories are happy. Some interviewees are depressed or have other health problems. “This city can give you economic stability, but it cannot give you emotional stability,” one says. Some merely want to go home to places that don’t quite exist any longer. “Why didn’t I stay?” another asks, about his hometown in Mexico. “I think I lost something from the past, and it’s gone forever. I can’t get it back.”

These interviews come most alive when narrators break the harmonious aura, when you sense someone scraping away at the pith. One woman admits that waiting tables too long can burn you out and make you snippy. Another remarks that working in diners sucks because so many are owned by big Greek families. Everyone in the family has an opinion, so you get it coming and going.

Rare comments like these remind you of the limitations of “Voices From the Kitchen.” Because these narrators are speaking to their boss, the underside of kitchen work is rarely on display — the rude customers, billing mistakes, racism, restroom hookups and cleanups, blood blisters on your feet, ego collisions, having to “push” menu items, trips and falls, the flameouts of co-workers, mandatory last-minute shifts, clearing away gross, half-eaten meals, tipping agonistes, cuts and punctures, dealing with celebrities and V.I.P.’s, cramped and noisy environments — everything that goes on below the deceptively smooth front-of-house choreography.

There is a more honest and encompassing oral history project out there, waiting to be compiled. Editors, start your engines.

I know about this book because I had lunch at Cookshop a few months ago, and copies were on the host’s table. It was a good find. Some of these stories are so tangled and involving they could be made into films.

This is not an explicitly political book. It has nothing concrete to say about immigration policy. It does not argue for wide-open borders. But it complicates easy narratives and asks that we see people not merely for what they are but for what they might become.

“They read my name and saw my face and pointed to the dishes,” says the job-seeking narrator of one of the stories in Bryan Washington’s collection, “Lot” (2019). This is surely happening daily in New York City restaurants. “Voices From the Kitchen” is an optimistic book — it reminds you that if many restaurant careers begin that way, they don’t have to end there.


VOICES FROM THE KITCHENPersonal Narratives From New York’s Immigrant Restaurant Workers | Edited by Marc Meyer | Beacon | 223 pp. | $29.95

Dwight Garner has been a book critic for The Times since 2008, and before that was an editor at the Book Review for a decade.

A version of this article appears in print on Aug. 30, 2026, Page 8 of the Sunday Book Review with the headline: Restaurant Takeaway. Order Reprints | Today’s Paper | Subscribe

(Contributed by Michael Kelly, H.W.)

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